If you have a company engaged in services and certainly can help your customers, then what you need now is good and fast customer service. Using 1300 Numbers is the best way you can get customer service from your company to run optimally because it will connect automatically to the company website.
Keep in mind that the primary key of the company is the buffer. Meanwhile, the key customer is the customer service you provide. So, when the customer has trouble contacting the customer service they will be disappointed. Of course, customers will not recommend your company to some people they know. In fact, it could be a customer that you are disappointed because the service will say bad and stop being your customer.
Another thing that can happen is when they give a bad review on the internet related to the service you give them. So make sure the customer service is of good quality.